Owner FAQs

Answers to your frequently asked questions

Am I required to make my property available to Section 8?

You are not required to accept Section 8 vouchers, though with proper tenant screening we recommend considering it as a viable option
Are you licensed?

Yes, Penta Homes is a brokerage. Joseph is a licensed realtor.
Can I reach you after hours?

If there is a maintenance emergency, we have a 24 hour/7 day a week on-call number. Everything else will be handled during normal business hours.
Can you put the money directly into my account?

Yes, there is a direct deposit form you can fill out.
Do I get to see the lease or sign it?

Yes, you are able to view the lease.
Do you sell real estate too?

Yes, we are also a brokerage and can help you buy and sell properties.
How and when do I get my checks?

After the resident pays rent and we deduct our management fee and any maintenance costs, we will send you a check or direct deposit into your account.
How is rent collection handled?

The residents pay rent through a resident portal using Rentvine.
How soon can you start managing my property?

ASAP! We will set up a meeting to assess your property and your rental terms, take pictures, and start marketing promptly after that.
What type of properties do you manage?

We manage single family, multi-units, short term, and vacation properties.
What type of reports do I get and how often?

You will get monthly reports. All reports can be found, viewed, and downloaded in the owner portal.
Who holds the tenant security deposit?

Penta Homes will keep it in a trust account.